Privacy Policy

AyeWork ("AyeWork," "we," "our," or "us") operates the AyeWork mobile and web-based platform (the "Platform"), an AI-powered volunteer and workforce engagement service. We value your trust and are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, share, and protect your information when you use the Platform, including our website, applications, and associated services.

By using AyeWork, you consent to the practices described in this policy.

We collect the following types of information:

a. Information You Provide

Account Details: Name, email address, phone number, password, role (student, volunteer, job seeker, employer, school, or community organization), and optional profile photo.

Profile & Engagement Information: Skills, qualifications, education, availability, interests, volunteer hours, applications, and activity history.

Verification Data: Information used to confirm identity, hours, or eligibility, such as ID, references, or background checks where applicable.

Communications: Messages, support requests, and content you submit through the Platform or our contact form.

b. Information Automatically Collected

Device & Usage Data: IP address, browser type, operating system, device model, and how you interact with the Platform.

Location Data: If you enable location permissions, we collect approximate or precise location to improve opportunity matching and relevance.

Cookies & Analytics: We use cookies and similar technologies to keep you signed in, remember preferences, and measure performance.

c. Information from Third Parties

We may receive data from identity verification providers, analytics partners, or partner organizations that help us operate and secure the Platform.

We use your information for the following purposes:

Account Management: To create, manage, and authenticate your account.

AI-Powered Matching: To connect volunteers, students, job seekers, employers, schools, and community organizations based on skills, availability, location, and goals. Matches are recommendations only — final decisions rest with you and the participating organizations.

Hour Tracking & Verification: To record, verify, and report volunteer hours and engagement.

Safety & Security: To confirm identity, prevent fraud, and protect the Platform and its users.

Personalization: To surface relevant opportunities, recommendations, and updates.

Analytics & Performance: To understand how the Platform is used and to improve the experience.

Communication: To send notifications, reminders, service updates, and automated engagement messages (you can opt out of non-essential messages at any time).

We share your information only as necessary to operate the Platform:

With Other Users & Organizations: Relevant profile and engagement details may be visible to employers, schools, or community organizations you apply to, are matched with, or participate with.

Service Providers: Trusted third parties that help us host servers, verify identities, deliver email, or analyze performance, under confidentiality obligations.

Legal & Safety Requirements: When required by law or regulation, or to protect rights, safety, or prevent fraud.

We never sell your personal information.

We use cookies and similar technologies to:

• Keep you signed in;
• Remember your preferences;
• Improve performance;
• Analyze usage trends.

You can manage or disable cookies in your browser or device settings, though some features may not function properly without them.

You have the following rights under applicable Canadian privacy law (such as PIPEDA):

Access & Correction: Request access to or correction of your personal data.

Data Deletion: Request deletion of your account or data, subject to legal retention requirements.

Opt-Out: Unsubscribe from non-essential communications.

Withdraw Consent: Withdraw consent to data collection at any time (note: some services may no longer function).

Requests can be made by emailing info@ayework.ca. We will respond within the timeframes required by applicable law.

We retain data as long as your account is active or as necessary to fulfill operational, legal, or security obligations. Once no longer required, data is deleted or anonymized.

We use industry-standard measures to protect your data, including encryption, access controls, and secure storage.

However, no online platform can guarantee absolute security. Users are encouraged to use strong passwords and keep login information confidential.

AyeWork may be used by students, including minors, in connection with volunteer and school programs. Where required, we rely on schools, parents, or guardians to provide appropriate consent before a minor uses the Platform.

If you believe a minor has provided us personal information without proper consent, please contact us so we can take appropriate action.

AyeWork is built and operated in Ontario, Canada. Your information may be processed and stored in Canada and, where our service providers operate, in other jurisdictions that maintain adequate safeguards.

We may update this Privacy Policy periodically.

When we do, we will update the Effective Date and notify users through the Platform or by email.

Continued use of AyeWork after updates constitutes acceptance of the revised policy.

For questions, requests, or privacy concerns, contact us at:

AyeWork — 1720 Howard Ave, Suite 164, Windsor, Ontario, Canada. Email: info@ayework.ca. Phone: 519-999-9675.